Phone: (440) 247-8477 | Fax: (440) 247-3024 | Monday - Thursday: 8AM - 5:30PM | Friday: 8AM - 12PM | Sat, Sun: Closed

Online Store

Wellness Wednesdays are here! Receive $25 wellness exams when you bring your pet in for an appointment on Wednesdays in February!

No appointment? No problem! We accept same-day appointments, schedule permitting. Book an appointment online for same day urgent care services!

Meet Our Team

Dr. Conrad Griffith


Dr. Conrad Griffith, a distinguished veterinarian, was born and raised in Chagrin Falls, graduating from Kenston High School in 1979. His academic journey led him to a Bachelor of Science degree in zoology from Miami University and a Master's degree in zoology from Michigan State University before embarking on veterinary school at The Ohio State University. Since 1989, Dr. Griffith has been deeply engaged in private practice, showcasing decades of expertise and commitment to animal care.

Residing in Chagrin Falls with his wife Lisa and two cats, Dr. Griffith's life extends beyond the clinic. A fervent cyclist for over 30 years, he dedicates his free time to racing bicycles of all kinds. Dr. Griffith also indulges in cross country skiing, fine woodworking, and the meticulous art of automobile restoration.

Dr. Navkaran Bal


Dr. Bal is our newest dedicated veterinarian committed to healing animals since 2012. With a foundation in mixed animal practice, Dr. Bal has navigated the challenges of emergency care and small animal practice, wearing hats as an associate veterinarian, practice owner, and chief of staff.

Dr. Bal's career has unfolded in diverse settings, from rural to urban landscapes, showcasing adaptability. Cherishing every facet of veterinary medicine, from emergency interventions to general surgery, Dr. Bal remains aware of cutting-edge advancements for optimal patient care.

Beyond the clinic, a passion for DIY projects at home, a love for movies, and an appreciation for captivating books define Dr. Bal's downtime.

Melissa Dusek RVT, ALAT, LAT

Lead Veterinary Technician

Melissa grew up in Hinckley Ohio where her love of animals began early in life. On the farm where she grew up she cared for many different animals including cows, dogs, cats, rabbits, chickens, and miniature donkeys. Melissa graduated from Stautzenberger College in 2009 with her associate in veterinary technology. After graduation Melissa spent several years in general practice caring for dogs and cats. She went on to care for animals in the research setting. While being a vet tech in general practice Melissa learned the need for more unity in this field and decided to continue her education and graduated from DeVry University in 2019 with her bachelor’s in business management. She loves and enjoys working with all types of animals not just dogs and cats. However, her passion is managing a team to become more caring and compassionate in the veterinary field.

When not at work, Melissa can be found around the farm taking care of animals with her husband. Or at a rabbit or poultry show. She has shown rabbits at large conventional shows and poultry at the world’s largest show Ohio Nationals. Melissa also enjoys walking at the park with her Australian Cattle dogs and relaxing and watching movies.


Vet Assistant

I am married and live in Chagrin Falls. My husband is Jon and we are the proud parents of twin girls, Lucy and Neve. I have worked in the veterinary field for 15 years. I worked for five years at a clinic that specialized in exotic animals and the last 10 years have been here at Chagrin Valley Vet!

I have lots of interests besides animals! We have two dogs, Moche, a 12 year old black lab and Woodie, a four year old Jack Russell Terrier; and a 16 year old cat named Renfield. We also have two horses, a pony, Midnight, who is 10 years old and Miles, a four year old Hanoverian. We have two goats as well, Coco and Sarah! And lots of fish!

I love to work at Chagrin Valley Vet. We girls are all good friends, get along well, and working with Dr. Griffith is super.


Vet Assistant

My staff bio is coming soon!


Vet Assistant

My staff bio is coming soon!